Text Messaging for Landscapers
Text messaging for landscapers means a customer can text the number already painted on your truck, printed on your yard signs and listed on Google, and someone in the office answers. Textstr text-enables that number. Each text arrives as an email in the inbox the office already reads, and the reply goes back to the customer as a text from your business number. Calls keep working exactly as they do now.
Get started
A text from a yard sign
From the sign to a booked visit
The crew stays on the job. The office answers from the inbox it already has open.
What landscaping customers actually text
Most of the texts a landscaping company gets are not sales enquiries. They are short, practical questions from people who would rather not call:
Can you come this week?
A homeowner sees your sign on a neighbour's lawn and texts the number on it instead of calling. The office replies with the next opening, and the conversation stays in one thread.
How much for the front yard?
A customer texts a photo of the yard with the question. Pictures come through as attachments on the email, so whoever is quoting can see the job before anyone drives out.
Are you doing the cleanup Friday?
A regular customer checks whether the crew is still coming before they leave the gate unlocked. The office answers in a line, without either side leaving a voicemail.
Can you skip us next week?
Schedule changes are the texts that most often go unanswered on a landline. With the number text-enabled, they land in the same inbox as everything else and someone can confirm the change.
Why it is built around email
Crews are on mowers and in trenches, not at a desk. Textstr does not ask anyone to install an app or check a second inbox. Texts arrive as ordinary email, so the person who already handles quotes and scheduling handles texts too, from a laptop or a phone. If quotes and scheduling are handled by different people, each can have their own inbox.
- Customers text the number they already have for you
- No new number on the truck, the signs or the invoices
- Texts arrive as email, replies go back as texts from your number
- Photos and other attachments come through with the message
- An auto-reply, so a customer knows the text arrived even when nobody is at the desk
- A Text Us button for your website, where the conversation continues by text after they leave the page
What it costs
One plan at $200 a month, with unlimited users and unlimited messages and no contract. Nothing is charged until your number is live for texting. In Canada that is usually the same day. In the US it usually takes a few business days while the carriers register the number. See pricing for what is included.
Is this the right tool for a landscaping company?
Textstr is built for two-way conversations on the number you already advertise. If what you need is a full field service suite with crew scheduling, routing and invoicing, that is a different kind of software, and Textstr is not it. Many landscapers run one of those and still want customer texts to reach the office instead of vanishing, which is the part Textstr does. There is more on how it works in what Textstr is.
Frequently asked questions
Can customers text our existing landscaping business number?
Yes. Textstr text-enables the landline or toll-free number you already advertise, so customers text the number on your truck and signs. Voice calls are not affected.
Do my crews need to install an app?
No. Texts arrive as email, and anyone who reads that inbox can reply. Nobody installs anything or learns a new login.
Can customers send photos of their yard?
Yes. Pictures sent by text arrive as attachments on the email, and you can send pictures back.
How much does Textstr cost for a landscaping company?
$200 a month for unlimited users and unlimited messages, with no contract. Nothing is charged until your number is live.
Does it work in Canada?
Yes. Textstr works with US and Canadian numbers. Canadian numbers usually go live the same day.