Business texting · since 2014
Your customers text.
Your team replies
from their inbox.
Textstr turns customer texts into email your team already reads. They hit reply, and the answer goes back as a text. No new app. No login. Nothing to learn.
Your team’s inbox
sales@yourstore.com
New text message · Sales
Hi, is the 2024 RAV4 hybrid still available?
Reply
It is. I can hold it for you until 4pm.
No new app, no extra login. Sales, service and parts can each have their own inbox.
Customer’s phone
(604) 555‑0142
It arrives as a text from the number you already advertise, in the thread they started. Nothing for them to install either.
Running inside franchise dealership groups across the US and Canada since 2014, alongside retail, home services and health and wellness.
- Dodge
- Lexus
Marques shown are those of dealerships using Textstr. All trademarks belong to their respective owners.
The whole product is three steps
Most business texting tools ask your staff to learn a new inbox. Nobody does. So we send the conversation where they already are.
- 01
A customer texts your number
Your existing landline or toll-free number, or a new one. They text it like any other number.
- 02
It arrives as email
The conversation lands in whichever inbox you choose. Sales, service and parts can each have their own.
- 03
You hit reply
Type the answer like any email. It goes back to the customer as a text, from your business number.
Text-enable the number you already advertise
Six things, all reaching the same inbox. Turn on what you need.
Landline Texting
Many customers are already attempting to connect with businesses by texting their landline numbers. Our platform enables your business to receive and respond to these texts, turning missed opportunities into engaging conversations.
Learn moreNever miss a text againToll-Free Texting
Many consumers prefer the convenience of texting toll-free numbers, not realizing their messages often are not received. Our service transforms your toll-free numbers into two-way communication channels.
Learn moreCommunication by departmentBusiness Texting Platform
Textstr's Business Texting Platform offers a robust suite of tools designed for corporate efficiency and connectivity by department. Facilitate seamless interactions across all levels of your organization.
Learn moreBuild a stellar reputationReview Management
Strategically gather, analyze and showcase customer reviews. Our platform automates the requests, making it easier to highlight positive experiences and manage negative feedback proactively.
Learn moreControl your digital narrativeReputation Management
Monitor, respond to and influence your digital footprint across review sites, social media and search engines, ensuring a positive brand image.
Learn moreEngage directly from your siteWebsite Text Chat
Transform your website into a hub of customer interaction. The widget lets your site send and receive text messages directly, so a conversation started on the page continues by text after they leave.
Learn moreFrom the people using it
“Textstr makes it very easy for my clients to inquire about sales or service. We have enjoyed very positive responses from both employees and clients. We are seeing a 33% closing ratio (after contact) on sales and 24% in service! The text to email service ensures my team never misses a hot lead. Client satisfaction in regards to response time is on the rise and we could not be happier.”
Patrick WestinMercedes Benz“The Textstr Application has been an absolute God Send for our internet department. By far our best lead generating resource. It is quick and personal, exactly what our customers are looking for. It allows me to provide excellent customer service around the clock, book test drives, and even sell a car from the comfort of my home or office, anytime.”
Todd HennessyMazdaBuilt for the trades that get texted
The message is different in each one. Where it lands is the same.
One price, everything included
No per-seat pricing, no message bundles to run out of, and no contract to sign.
- Unlimited users
- Unlimited messages
- Unique phone number
- Loads on every page
- Full reporting
- Full support
- No contract
Put a number on your site and see what comes in
Most businesses are surprised how many people would rather text than call.
Get started